From time-to-time, hearing aids need adjustments, optimization or change of fine-tuning settings. For this reason, it is necessary to make an appointment or meeting with hearing care professional – otoacustics.
However, sometimes it can be difficult to travel to our clinic. Therefore, to have the best user experience, we offer our clients remote care service.
Did you feel the need to adjust your hearing aid? Do you want better performance of your hearing aid in special auditory environment (e.g., on meetings or in theater)? Do not worry, new connectivity technologies have made hearing aids adjustment possible from the comfort of your home. Just sit in the armchair, arrange your virtual meeting, and leave all up to your hearing care professional.
It is possible that you do not live near our clinics or coming to appointment at the specific moment does not match your plans. The remote care service will certainly save you time and allow you to do everything you have planned that day.
Remote care service is called Oticon RemoteCare and is done through a RemoteCare app on your Apple iOS or your Android™ device.
If you need more information, contact us and our hearing care professionals – otoacustics will help you.
*Procedure is different on iOS and Android devices.
Remote care service is only possible with hearing aid models that use 2.4G technology. Also, RemoteCare is exclusively available to adults.
So, if you are not sure whether your hearing aid has technology that supports remote care service, call 0800 44 66 or come to the clinic where the hearing aid was delivered to you.
Choose one of 27 clinics and fill in your contact details or call us at the toll-free number 0800 44 66
